Google’s Next Billion Users fosters Inclusion and Digital Literacy

A couple of weeks ago, I was invited by Google’s Next Billion Users initiative for an expert interview. I had the pleasure to have an inspiring conversation with the core team, and learn about the research and design methods behind this Google’s project. For those of you who are not familiar, Next Billion Users (NBU) is an initiative with an emphasis on the value of user research in the low and middle-income countries.

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The latest in Social Inclusion: Digital Literacy KPIs for Sustainable Development

Another new publication this Spring just came out: the Social inclusion academic open access journal with the special issue “Digital Inclusion Across the Globe: What Is Being Done to Tackle Digital Inequities?”. My colleagues and I wrote an article on digital literacy and the importance of key performance indicators (KPIs) …

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